Privacy Policy

To provide GetCallRescue's missed-call recovery service, we collect the following types of information:

• Business contact information: Your name, email address, phone number, and business name
• Account and billing information: Payment details, billing address, and subscription plan details
• Usage and interaction data: How you use the GetCallRescue platform, including settings, preferences, and feature usage
• Call and message metadata: Phone numbers, call timestamps, and message delivery status. We do not store the content of phone conversations or customer text messages unless specifically required to provide the service

We use the information we collect to:

• Provide and operate the service: Automatically send text messages to customers when calls are missed, facilitate appointment booking, and maintain your account
• Improve system performance: Analyze usage patterns to enhance features, optimize delivery times, and improve overall service quality
• Communicate service-related updates: Send important notifications about service status, new features, or changes to our terms
• Billing and account management: Process payments, send invoices, and manage your subscription

GetCallRescue's core service is to detect missed calls and automatically send text messages to your customers with booking links or follow-up information.

Important clarifications:

• GetCallRescue does not listen to, record, or store the audio content of phone calls by default
• We detect when a call is missed and trigger an automated text response based on your settings
• Text messages are sent through third-party messaging providers, and message delivery is subject to their terms
• Call routing and phone services are provided by third-party telephony providers

By using GetCallRescue, you acknowledge that we rely on third-party services to deliver our core functionality.

We may share your information with trusted third-party service providers who help us operate the GetCallRescue platform. These providers include:

• Payment processors (such as Stripe) for billing and subscription management
• Messaging service providers for SMS and text message delivery
• Phone and telephony providers for call detection and routing
• Cloud hosting and infrastructure providers for data storage and platform operation

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-party service providers are required to protect your data and use it only for the purposes we specify.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your information only for as long as necessary to provide the GetCallRescue service, comply with legal obligations, resolve disputes, and enforce our agreements.

When you cancel your account, we will delete or anonymize your data within a reasonable timeframe, unless we are required to retain certain information for legal or regulatory purposes.

You have the following rights regarding your information:

• Update your information: You can update your contact details, business information, and preferences at any time by contacting our support team
• Request deletion: You may request that we delete your personal data by contacting our support team
• Opt out of non-essential communications: You can unsubscribe from marketing emails, though we may still send service-related notifications

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make significant changes, we will notify you by email or through a notice on our website. Continued use of GetCallRescue after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: hello@getcallrescue.com

We will respond to your inquiry within a reasonable timeframe.