Terms of Service

GetCallRescue provides automated missed-call recovery services for businesses. Our service:

• Detects when your business phone line receives a missed call
• Automatically sends a text message to the caller with a booking link or follow-up information
• Helps facilitate scheduling and communication between your business and potential customers

GetCallRescue does not replace your phone system or booking platform. We work alongside your existing tools to help capture leads and appointments that would otherwise be lost due to missed calls.

To use GetCallRescue, you must:

• Be a business user or authorized representative of a business
• Provide accurate, current, and complete business and contact information when requesting service
• Be at least 18 years old
• Comply with all applicable laws and regulations in your jurisdiction

As a GetCallRescue customer, you are responsible for:

• All activity related to your use of the service
• Obtaining proper consent from customers before contacting them via text message
• Ensuring that your use of GetCallRescue complies with applicable laws, including telemarketing, privacy, and consumer protection regulations (such as TCPA in the United States)
• Providing accurate business information and contact details

You agree to notify us immediately of any unauthorized use of the service or any other security breach.

When using GetCallRescue, you agree not to:

• Use the service for any illegal, fraudulent, or unauthorized purpose
• Send spam, unsolicited marketing messages, or abusive content to customers
• Misuse phone or messaging systems, including sending excessive or harassing communications
• Violate any laws or regulations, including those related to telemarketing and consumer privacy
• Reverse engineer, decompile, or attempt to extract the source code of our platform
• Interfere with or disrupt the service or servers connected to the service

We reserve the right to suspend or terminate service for customers that violate these acceptable use guidelines.

GetCallRescue relies on third-party providers to deliver its core functionality, including:

• Messaging and SMS providers for text message delivery
• Telephony and phone service providers for call detection and routing
• Payment processors (such as Stripe) for billing and subscription management
• Cloud infrastructure providers for hosting and data storage

GetCallRescue is not responsible for outages, failures, or service interruptions caused by third-party providers. While we work to ensure reliable service, we cannot guarantee uninterrupted access or 100% message delivery.

GetCallRescue operates on a subscription-based billing model:

• Subscription plans: You select a monthly subscription plan based on your business needs
• Payment processing: All payments are securely processed through Stripe, a third-party payment processor
• Billing cycle: Subscriptions are billed monthly starting on the date service begins, and automatically renew each month unless canceled
• No long-term contracts: GetCallRescue is a month-to-month service. You are not locked into a long-term contract
• Price changes: We reserve the right to change pricing with at least 30 days' notice. Continued use after a price change constitutes acceptance

You are responsible for keeping your payment information current and accurate.

You may cancel your GetCallRescue subscription at any time:

• Cancellation can be done by contacting support
• When you cancel, your service will remain active until the end of your current billing period
• No refunds are provided for partial months of service
• After cancellation, you will no longer be charged, and service will end at the end of the billing cycle

GetCallRescue is provided "as is" without warranties of any kind, either express or implied.

We do not guarantee:

• Specific revenue outcomes, booking rates, or performance results
• 100% uptime or uninterrupted service availability
• That all text messages will be successfully delivered
• That the service will meet all of your business requirements

To the fullest extent permitted by law, GetCallRescue and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost business opportunities.

Our total liability to you for any claims arising from your use of GetCallRescue will not exceed the amount you paid us in the 12 months prior to the claim.

You agree to indemnify, defend, and hold harmless GetCallRescue and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of the GetCallRescue service
• Your violation of these Terms of Service
• Your violation of any laws or regulations
• Disputes between you and your customers regarding text messages or communications sent through GetCallRescue

We may update these Terms of Service from time to time to reflect changes in our service, legal requirements, or business practices.

When we make significant changes, we will notify you by email or through a notice on our website. Continued use of GetCallRescue after changes are posted constitutes your acceptance of the updated terms.

If you do not agree to the updated terms, you must stop using the service and cancel your subscription.

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which GetCallRescue operates, without regard to conflict of law principles.

Any disputes arising from these terms or your use of GetCallRescue will be resolved in the courts of the applicable jurisdiction.

If you have questions about these Terms of Service, please contact us:

Email: hello@getcallrescue.com